Last updated: September 30, 2026
1. Who we are
Pingyun International operates this website at https://upvc.pingyunrooftile.com/. In this policy, “Pingyun International,” “we,” “us,” and “our” refer to the business responsible for handling personal information collected through this website.
For privacy questions or requests, contact us at pingyungroup@gmail.com or write to: 601, Building B, Phase I, Big Data Industry Base, No. 879 Shunhua Road, High-Tech Zone, Jinan City, Shandong Province, China.
2. Information we collect
When you contact us through a Fluent Forms inquiry form, by email, or through a linked messaging service, we receive the information you choose to provide. Depending on the contact method and the fields available, this may include your name, company, email address, phone or WhatsApp number, project requirements, message, and any attachment you choose to submit.
When you use the website, technical information such as your IP address, browser or device information, pages visited, and interactions with the website may be processed through website hosting, security, and analytics services.
3. How we use your information
- To receive, review, and respond to product, quotation, sample, or project inquiries.
- To communicate with you about an inquiry and take steps you request before a possible business transaction.
- To operate, protect, and troubleshoot the website and its forms.
- To understand website usage and improve the website using Google Analytics 4 (GA4).
- To meet applicable legal obligations and handle disputes or requests concerning our business communications.
Where a legal basis is required, we process information to take steps you request before entering into a contract, to pursue our legitimate interests in responding to business inquiries and maintaining a secure website, or to comply with legal obligations, as applicable. Where consent is required for non-essential analytics cookies or similar technologies, we rely on your consent for that use.
4. Forms and business communications
Our inquiry forms use Fluent Forms. Information submitted through a form is used to process your request and may be accessible to authorized staff and the service providers needed to operate the website and communications. You do not have to provide information through the form, but without the contact details needed for a reply we may be unable to respond.
If you choose to contact us by email or through a third-party messaging service, that service may process the information you send under its own privacy terms. Please avoid sending sensitive personal information unless it is necessary for your inquiry.
5. Analytics and cookies
We use GA4 to understand how visitors use the website, such as which pages are viewed and how visitors interact with them. GA4 may use cookies or similar technologies and process device and usage information. Website functionality, security, and language preferences may also involve cookies or similar technologies, depending on the features in use.
You can block or delete cookies through your browser settings. Where a cookie-preference control is available on the website, you can use it to manage optional cookies. Blocking some cookies may affect website features. In places where consent is required for non-essential analytics technologies, those technologies must be managed in accordance with the visitor’s choice; publishing this policy alone does not provide consent.
6. Sharing and international processing
We may share information with staff who handle inquiries and with providers that support website hosting, form operation, analytics, security, and business communications. GA4 data is processed by Google as the analytics provider. We may also disclose information when required by law or when necessary to protect our rights and the security of the website. We do not describe information submitted for an inquiry as a public comment.
Because we serve international visitors and use third-party services, information may be accessed or processed in countries other than the country where you live, including China and countries where our service providers operate. If laws applicable to a transfer require safeguards, we will apply the safeguards required for that transfer. You may contact us for information about a transfer relevant to your data.
7. How long we keep information
We keep inquiry and communication records for as long as needed to respond, manage the business relationship, and meet applicable legal or recordkeeping requirements. The retention period depends on the nature of the inquiry, whether a business relationship follows, and any legal obligations. Technical logs and analytics information are retained according to the settings and retention practices of the relevant services and our website configuration. You may contact us to ask about the retention period relevant to your information or to request deletion where applicable.
8. Your privacy choices and rights
Depending on the law that applies to you, you may have rights to request access to, correction or deletion of, or a copy of your personal information; to object to or restrict certain processing; or to withdraw consent where processing is based on consent. You may also be entitled to complain to a relevant data protection authority. These rights may be subject to legal conditions and exceptions.
To make a privacy request, email pingyungroup@gmail.com. We may ask for information reasonably needed to verify your identity before acting on a request.
9. Links to other websites
Our website may link to third-party websites and services, including social networks and messaging platforms. Their privacy practices are governed by their own notices. We encourage you to review those notices before sharing information with them.
10. Updates to this policy
We may update this policy when our website practices or legal requirements change. The “Last updated” date at the top of this page shows when this version was published. Please review this page periodically.